Компания "Andersen"
Ansersen is hiring a Jira / Atlassian Developer to work on a scalable Atlassian platform for a health-tech company, focusing on automation, integrations, and high-performance, secure solutions.
The customer is a fast-growing health-tech company focused on transforming care delivery for individuals with autism spectrum disorder (ASD) and intellectual and developmental disabilities (IDD).
The project is focused on designing, evolving, and operating a scalable Atlassian platform ecosystem. It covers architecture ownership and development across Jira Service Management, Jira Software, Confluence, and Assets, including workflow automation, ITSM processes, third-party integrations, scripting, and AI-driven enhancements, with a strong emphasis on performance, security, compliance, and user-centered solutions.
Responsibilities
- Designing, developing, and maintaining scalable Atlassian solutions across Jira Service Management, Jira Software, Confluence, and Assets.
- Acting as the Atlassian platform architect, ensuring best practices for performance, security, scalability, and maintainability.
- Leading platform architecture decisions, documenting standards, patterns, and guardrails.
- Building and optimizing workflows, automations, SLAs, request types, forms, queues, and ITSM processes.
- Implementing and supporting integrations with third party systems (e.g. identity providers, asset, monitoring, and HR systems).
- Leveraging AI driven capabilities (including Rovo Agents) to enhance automation, insights, and decision making.
- Using scripting and APIs (Forge, REST, Groovy or ScriptRunner) to improve efficiency and reduce manual effort.
- Translating business needs into intuitive, user centered technical solutions in close partnership with stakeholders.
- Architecting and improving Jira Service Management capabilities (incident, request, problem, change, CMDB, assets).
- Improving service ownership, visibility, reporting, and dashboards.
- Acting as the primary Atlassian SME and escalation point for complex platform issues.
- Ensuring security, compliance, access control, and audit readiness across the Atlassian ecosystem.
- Providing guidance, coaching, and enablement to administrators, developers, and support teams.
- Developing and maintaining technical documentation, architecture diagrams, SOPs, and platform roadmaps.
Must haves
- Experience administering and developing within the Atlassian ecosystem for 3–4+ years
- Experience with hands on work in Jira Service Management (requests, SLAs, automation, Assets).
- Experience designing and implementing complex workflows, automations, and integrations.
- Experience working in regulated or compliance driven environments.
- Experience gathering requirements and translating them into scalable technical solutions.
- Expertise in Jira Service Management, Jira Software, Confluence, and Assets.
- Strong architectural thinking and the ability to design scalable, maintainable solutions.
- Strong understanding of service management principles and workflow design.
- Ability to balance hands on delivery with strategic planning.
- Proven ownership, follow through, and accountability.
- Level of English – from Upper Intermediate and above.
Nice to haves
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Knowledge of Atlassian AI features, including Rovo Agents and intelligent automations.
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Java experience for Atlassian plugin or integration development.
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Scripting or development experience (Forge, JavaScript, Groovy).
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Experience with multi-team, multi-project Atlassian environments.
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Familiarity with ITIL and service maturity models.
- Experience integrating Atlassian tools with identity, asset, or monitoring systems.
- Ability to quickly learn and adapt to new tools and platform capabilities.
Reasons why this job would be interesting to you
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T Systems, etc.
- The opportunity to change the project and or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth. The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn additional up to 1,000 USD per month by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties, pizza days, PlayStation, fruits, coffee, snacks, movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- English courses.
- Private health insurance and compensation for sports activities.
Join us!