CRM Specialist

10 Августа

Партнерские Вакансии

Город:

Тбилиси

Занятость:

Полная занятость

Компания "Zion Development"

We’re seeking a proactive and detail-driven CRM Specialist to join our team. In this role, you'll build compelling email templates, launch multi-channel campaigns, and develop triggered flows that boost user engagement and retention at every stage of the user lifecycle. Your main metrics will include open rate, click-through rate, conversion rate, user retention, and unsubscribe rate.

KEY RESPONSIBILITIES:

  • Build emails using HTML/CSS
  • Execute multi-channel CRM campaigns (email, push, in-app messages)
  • Conceptualize, set up, and maintain automated communication flows
  • Segment users to identify and target the right audience
  • Collaborate closely with cross-functional teams and stakeholders
  • Run A/B tests and optimize campaign performance
  • Analyze campaign data and implement improvement initiatives

KEY REQUIREMENTS:

  • 1+ years of experience in CRM roles
  • Proficiency in CRM tools (preferably Customer.io)
  • Strong technical skills, including HTML/CSS and A/B testing
  • Experience in audience segmentation
  • Good communication skills in English (B2 level)

WOULD BE A PLUS:

  • Experience with stories channel in the app (e.g., InAppStory tool)
  • Familiarity with HubSpot

WE OFFER:

  • Cozy office in Tbilisi with 24-hour access, opportunity to relocate with Company's support or to work remotely
  • A friendly team who is always there for support
  • Comfortable kitchen with fresh fruits/vegetables and nuts
  • Opportunities for professional growth
  • Corporate events helping us to better know each other
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