Platform Administrator (Alaris)

04 Апреля

Партнерские Вакансии

Город:

Тбилиси

Занятость:

Полная занятость

Компания "Uspio LTD"

Обязанности

  • Support and maintenance of the Alaris platform (Alaris Transit, mKit) in a production environment: monitoring system availability, stability, and performance.
  • Configuration and optimization of SMS traffic routes: creating routing rules, filters, fallback routes, prioritizations, and exceptions.
  • Management of SMPP connections: setup, testing, monitoring bind statuses, and troubleshooting connectivity issues.
  • Monitoring message delivery and technical parameters: analyzing DLRs, message statuses, latency, and routing errors.
  • Diagnosing and resolving incidents related to SMS traffic, connectivity, and routing logic.
  • Working with logs and reports: investigating SMS sending and delivery deviations, analyzing SMPP logs and Alaris system logs.
  • SLA control for SMS availability and delivery performance; providing technical support in case of deviations.
  • Price management within the platform — updating, validating, and optimizing client and vendor rates to ensure accurate billing and cost efficiency.
  • Regular maintenance of pricing data: applying rate changes, monitoring rate discrepancies, and coordinating updates with commercial and vendor teams.

Требования

  • At least 2 years of experience with Alaris Labs (or other SMS traffic routing and billing platforms such as Telarix, Anam, Telesign, etc.).
  • Knowledge of the SMPP protocol and SMS message exchange principles between operators, providers, and clients.
  • Understanding of A2P and P2P SMS workflows, including routing, prioritization rules, filtering, and fallback.
  • Experience in configuring, monitoring, and maintaining SMS connections (SMPP binds), routing rules, and filters within the Alaris platform.
  • Experience in analyzing message delivery and processing logs (SMPP logs, delivery reports, reject reasons, etc.).
  • Knowledge of SMS billing and rating principles, understanding of settlement models and roaming agreements.

Nice to have:

  • Experience with PostgreSQL: executing SQL queries, analyzing data and logs.
  • Skills in monitoring and alerting systems (Zabbix, Grafana, Prometheus, etc.).
  • Experience in configuring content filtering and anti-spam protection rules.
  • Task automation skills using Bash, Python, or another scripting language.

Условия работы

  • Remote work
  • Flexible start of the day
  • Paid leave of 21 days
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