Компания "GiftBasketsOverseas"
Job Description:
GiftBasketsOverseas.com specializes in gift delivery worldwide. The company works 24/7 to provide the first-class service of sending emotions over the oceans.
Our Customer Order Processing team is hiring a temporary workforce for a full-time position of Supplier Relations representative during the festive season 2024-2025. The contract is meant to start with a week after signing; it includes paid training and ends in February 2025.
Best fitted candidates could be regarded for a permanent position.
Joining our team will allow you to provide creative solutions for efficient order processing, contribute to the company’s corporate success and have wide opportunities for self-development.
Working as a part of our Customer Order Processing team implies direct cooperation with suppliers to ensure timely and accurate deliveries to 200+ countries, overseeing and managing the company's overall supply chain, developing and maintaining good relationships with vendors and performing other associated tasks.
The multi-national team staff works in an employee-friendly and motivating environment. English is used as the main language for communication with suppliers and within the team.
Job Responsibilities:
-Ensure the timely routine processing of customer orders;
- Coordinate timely deliveries while maintaining delivery expectations and schedules;
- Manage order delivery status and scheduling updates;
- Interact with vendors to ensure adequate communication regarding goal setting, performance, workflow guidelines, and other vendor-related responsibilities;
- Develop and maintain positive vendor relations to ensure superior customer satisfaction;
-Source new vendors to perform required services;
-Resolve or escalate all disputes or unsatisfied service confirmations;
-Provide creative solutions to meet clients’ needs and maximize value;
-Contribute to special projects and continuous improvement initiatives;
-Collaborate with all company departments;
-Foster a positive team environment;
- Ensure the confidentiality of internal and external data.
Job Requirements:
-Excellent organization, planning, and multi-tasking skills;
-Strong verbal and written communication skills;
- Fluent in English and Russian (speaking other languages will be a plus);
- Ability to work under pressure;
- Problem-solving skills & patience;
- Attention to details;
- Ability to work with large amounts of information;
- Team player attitude;
- Schedule flexibility: overtime and weekend shifts take place during the busiest times of the season;
- Proficient in using PC and ability to use your PC/laptop in work with a stable Internet connection;
- Negotiation skills are highly appreciated.
Job Conditions:
- Remote work;
- Full-time position;
- Overtime paid at a higher rate;
- Wide range of social benefits and various team-building activities;
- Friendly and committed colleagues;
- Competitive salary and excellent benefits, your financial rewards will correlate to your performance;
- Perspective of being considered for a permanent position.
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