Агент по недвижимости( ARTEM GUREV )

Описание

Bella Rostomyan
Email: xati2320@gmail.com
Telegram: @Belllcy
Location: Yerevan
Date of Birth: 23 July 1986

PROFESSIONAL SUMMARY
Customer-oriented manager with strong experience in customer support, administration, and client
communication. Skilled in building long-term relationships, resolving client issues, and maintaining
high service standards in dynamic environments.

EDUCATION
Yerevan State University — Bachelor’s Degree in Philology (2003–2007)
Yerevan State University — Bachelor’s Degree in Management (2020–2024)

WORK EXPERIENCE
PR Manager / Customer Support (International Clients) | 2015–2020
– Communication and support for international clients
– Handling inquiries and resolving customer issues
– Building and maintaining a positive company image
– Coordinating communication between clients and internal teams

Senior Receptionist — Storm International Company | 2012–2015
– Supervision of front desk operations
– Ensuring high-quality customer service
– Working with VIP clients

Receptionist — Storm International Company | 2010–2012
– Client reception and administrative support
– Documentation and daily office coordination

Armenian Language and Literature Teacher | 2007–2010
– Teaching and working with student groups

KEY SKILLS
– Customer Support & Customer Care
– Client Communication
– Problem Solving & Conflict Resolution
– Multitasking and Time Management
– International Client Support

LANGUAGES
Armenian — Native
Russian — Fluent
English — B2