Куратор по ведению пациентов / Координатор лечения

Описание

|Eugene G oncharov U X Generalist
I’m a UX Generalist with a backgroun d in psychology an d me dical
education , passionate a bout un derstan ding how people think ,
behave , an d interact with digital pro ducts .


My e xperience spans UX research , market research , competitive
intelligence , customer interviews , an d pro duct discovery across
international digital pro ducts . Site & Portfolio LinkedInTelegramEmailExp erience Education
In ter n a tio n a l
Tech no lo g y
Co m pa n y
Co m p a ny n a me o m itt ed d u e to NDA .JAN 2025 – PRESENT |UX & Market Researcher
Moscow Institute of International

Economic Relationsin progressBachelor of Psychology
•Led en d- to-en d UX , CX , an d market research initiatives
across international digital pro ducts .

•Delivere d 55+ competitor analyses an d 60+ customer
interviews to i dentify user nee ds, market opportunities , an d
pro duct improvements .

•Planne d an d execute d monthly mystery shopping stu dies ,
UX au dits , CSA T analysis , an d customer journey mapping
(CJM ).

•Presente d research findings to stakehol ders an d translate d
insights into actiona ble pro duct recommen dations .

•Coor dinate d freelance researchers an d maintaine d research
documentation using Con fluence , GA4, Similarwe b, Semrush ,
Figma , an d CRM tools . Medical College2017 – 2020Diploma in PharmacyCertificatesUniversity of California, Davisin progressMarket Research Specialization
US Sta r tu ps Co n tra ctMAR 2026 – JUL 2026 |Research ConsultantSkills & Languages
Russian • Native

English • Fluent (Formal & Informal)
• Con ducte d market research for early -stage US startups to
evaluate market opportunities an d competitive lan dscapes .

• Analyze d competitors , business mo dels , pricing strategies ,
pro duct positioning , an d customer segments .

• I denti fied market tren ds, emerging opportunities , an d
potential pro duct differentiators .

• Delivere d structure d research reports an d strategic
recommen dations to support pro duct vali dation an d business
decision -making .

• Worke d across multiple con fid ential pro jects un der non -
disclosure agreements ( NDAs ). Core Skills
•UX Research

(Qualitative & Quantitative)

•User Psychology & Behavioral Analysis

•Customer Discovery &

User Interviews

•Customer Journey Mapping (CJM)

•Competitive & Market AnalysisToolsEd TechJUL 2022 – SEPT 202 4
•Con ducte d one -on -one consultations to un derstan d
prospective stu dents ’ goals , motivations , an d learning nee ds.

•Delivere d presentations intro ducing e ducational programs
an d gui ded can didates through the enrollment process .

•Assesse d English language pro ficiency to recommen d
appropriate learning pathways .
Ph a r m a cy &
H ea lth ca re OC T 2020 – JUL 2022 ||Pro ject Manager Pharmacist
Analytics & Market Intelligenc e

•GA4, Similar Web, Semrush

•Panoramata , Owle tter


UX & Research Tools

•User Testing , Look back , Hotjar

•SurveyMonkey , Google Forms ,

Typefor m


Design & Colla boratio n

•Figma , FigJam , Figma Sli des

•Atlassian (Jira , Con fluence)

•CRM ( HubSpot , Bitri x24, custom CRMs )