Business Development Manager

Описание

G eo rg e
K opale is h vili
Male,
born
20
January
1976
Cellphone:
+995(599)023704
Email:
giorgi.kopaleishvili@gmail.com
Skype:
gionight
Location:
Tbilisi
Citizenship:
Georgia
W ork
E xp erie nce
J u ly
2 021
—
M arc h
2 023
A ugust
2 020
—
J u ne
2 021

GetRentacar
Inc.

United
States
Business
Development
Manager
•
Finding
partners
and
developing
business
relations
with
them
•
T raining
and
information
support
of
our
partners
•
Maintaining
and
updating
partner ’s
database
information
Russian
Auto
Moto
Club
(ARC)
ruamc
.
ru
Contact
center
specialist
•
Solving
technical
mishaps
of
customer
vehicles
•
Receiving
incoming
customer
calls
•
Ordering
T OW
and
road
side
assistance
services
for
the
customers
•
Provision
of
consulting
services
•
Execution
of
technical
applications
•
Entering
information
into
the
database
for
all
types
of
customer
requests,
maintaining
statistics

M ay
2 020
—
J u ly
2 020
A WP
RUS
LLC

Moscow ,
www .allianz-partners.com/ru_RU/contact.html
Senior
specialist
of
the
call
center
of
the
Operations
Department
•
Receiving
incoming
customer
calls
•
Provision
of
consulting
services
•
Execution
of
technical
applications
•
Entering
information
into
the
database
for
all
types
of
customer
requests,
maintaining
statistics

F ebru ary
2 020
—
M ay
2 020
A WP
RUS
LLC

Moscow ,
www .allianz-partners.com/ru_RU/contact.html
Head
of
the
contact
center
group
in
the
Operations
Department
•
Organization
of
work
of
call
center
specialists,
shift
management
(premium
customer
service
group)
•
Settlement
of
complex
cases
•
Control
of
the
quality
and
volume
of
services
provided
to
clients
•
W orking
with
the
database
•
Development
and
implementation
of
training
materials
and
instructions
for
employees
•
T eam
motivation,
training
and
mentoring

J u ly
2 018
—
F ebru ary
2 020
JSC
Autoassistance

Moscow ,
www .0560.ru
Category
VIP
customer
support
specialist
(Mercedes-Benz
project)
•
Receiving
incoming
customer
calls
•
Provision
of
consulting
services
•
Execution
of
technical
applications
•
Entering
information
into
the
database
for
all
types
of
customer
requests,
maintaining
statistics

F ebru ary
2 017
—
J u ly
2 017
Contact
Inform
LLC

Phone
Sales
Manager
(UK)
•
T elephone
Sales
and
Consultation
of
clients
about
pharmaceutical
products
of
partner
manufacturing
companies.

F ebru ary
2 015
—
J u ly
2 016
Hotel
Baltschug
Kempinski
Moscow

Night
Auditor
•
Prepare
all
night
audit
reports
•
Check-in,
checkout
procedures
•
Check
all
accounts
and
Credit
Cards
transactions
made
during
the
day
•
Complete
OPERA
and
MICROS
Night
Audit
procedures
•
Prepare
all
necessary
reports
for
the
accounting
•
W as
in
charge
of
227
rooms,
five-star
operation
hotel
during
the
night
shift
•
Implement
all
the
necessary
procedures
in
the
computer
system,
solving
system
problems
if
arisen

N ove m ber
2 010
-
S epte m ber
2 011
Kellogg
Brown
and
Root

Iraq,
www .kbr.com
Senior
Administrative
Specialist
(Quality
Assurance
Department)
•
Provide
administrative
or
secretarial
support
to
a
department
and/or
Manager
•
T ypical
duties
include
general
clerical,
receptionist
and
project-based
work
•
Responsibilities
are
unique
to
a
specific
function
or
department,
such
as
Procurement
or
Engineering,
but
are
mainly
administrative
in
nature
•
W ork
within
a
specialized
function
to
complete
tasks
in
accordance
to
procedure
•
Support
general
business
operations
by
providing
administrative
support
activities
•
Ability
to
perform
basic
numerical,
statistical,
and/or
financial
analysis
•
Common
sense
understanding
executing
written
or
oral
instructions
•
Ef fective
oral
and
written
communication
skills

A pril
2 008
-
S epte m ber
2 010
Kellogg
Brown
and
Root

Iraq,
www .kbr.com
Quality
Associate,
Administrative
Specialist
(Quality
Assurance
Department)
•
With
work
closely
defined
and
standardized
which
allows
the
incumbent
limited
opportunity
to
use
judgment
or
initiative
•
Performs
simple,
routine,
and
repetitive
administrative
functions
•
Jobs
in
this
step
usually
involve
a
high
percentage
of
manual
duties
•
Involve
multiple
tasks
that
are
highly
related

A ugust
2 006
—
A pril
2 008
Kellogg
Brown
and
Root

Afghanistan,
www .kbr.com
Labor
Forman
(Services
Department)
•
Supervising
military
base
labor
crews
•
Operating
light
vehicle/trucks
•
Completing
variety
of
tasks
including
construction
repairing
etc.

M arc h
2 006
—
J u ly
2 006
Tbilisi
Marriott
Hotel
&
Courtyard

Georgia
General
Cashier
and
Payroll
Supervisor
(Accounting
Dep.)
•
Managed
hotel’ s
daily
all
cash
revenue
•
Prepare
a
summary
on
the
general
cashier
report
of
all
the
deposits
per
department
•
Managed
petty
cash
and
of fice
supply
expense
accounts
•
Prepare
and
issue
cash
float
for
the
departments
•
Count
main
bank
along
with
a
witness
from
accounting,
sign
and
sent
to
Asst
Controller
•
Checking
all
payroll
and
payroll
taxes
related
reports
for
government
and
social
insurance
•
Preparing
monthly
accruals
for
vacation,
overtime
and
13th
month
salary
•
Preparing
monthly
an
outstanding
time
for
time
and
vacation
day
report
per
employee
•
Preparing
output
of
payroll
system
for
conversions
and
input
to
the
general
ledger
•
Other
month-end
closing
duties

O cto ber
2 003
-
F ebru ary
2 006
Tbilisi
Marriott
Hotel
&
Courtyard

Georgia
Income
Journalist
(Accounting
Dep.)
•
Complete
the
Gross
Revenue
Report
by
noon
each
day
•
Complete
all
rebates,
miscellaneous
charges
and
Executive
checks
on
a
daily
basis
•
Ensure
all
back
up
data
is
filed
accurately
and
ef ficiently ,
in
order
to
be
able
to
trace
the
source
of
all
postings
•
Report
and
investigate
any
discrepancies
in
Night
Audit

A pril
2 001
-
S epte m ber
2 003
Tbilisi
Marriott
Hotel
&
Courtyard

Georgia
Night
Auditor
(Rooms
Operation
Dep.)
•
Prepare
all
night
audit
reports
•
Check-in,
checkout
procedures
•
Check
all
accounts
and
Credit
Cards
transactions
made
during
the
day
•
Utilize
all
system
backup
tapes
•
Complete
FIDELIO
and
MICROS
Night
Audit
procedures
•
Prepare
all
necessary
reports
for
the
accounting
•
W as
in
charge
of
127
rooms,
five-star
operation
hotel
during
the
night
shift
•
Implement
all
the
necessary
procedures
in
the
computer
system,
solving
system
problems
if
arisen

S epte m ber
1 996
—
J u ly
1 998
Philip
Morris
Management
Service,
Georgia

Georgia
Merchandiser
•
Gather
statistical
information
about
the
T obacco
sales
in
Tbilisi,
Georgia
•
Distribute
the
“Marlboro”
and
“L&M”
brands
advertisement
tools
to
the
food
and
beverage
outlets
in
Tbilisi,
Georgia

E duca tio n

1 997
Georgian
T echnical
University
Interpreter
Referent

K ey
S kills

L anguages
Georgian
-
Native
English
-
C2
-
Fluent
Russian
-
Native

S kills
Opera
(hotel
CRM)
Windows
Os,
Audit
PC
User
Organizational
Skills
T ime

management
MS
PowerPoint
macOS
Windows
Analytical
skills

A ddit io nal
I n fo rm atio n

R eco m mendatio ns
A vailable
upon
request
A vailable
upon
request
(A vailable
upon
request)

T e ch nic a l
S kills
•
Windows
and
macOS
-
MS
Windows,
Microsoft
W ord,
Microsoft
Excel,
Microsoft

PowerPoint

•
FIDELIO
(hotel
software
in
DOS)
•
V ision
Excel
(Excel
add-on
for
Sun)
•
Sun
(accounting
software)
•
Ability
to
solve
some
operational
software
or
other
software
related
issues
•
Advanced
Macintosh
user
with
knowledge
of
Mac
OS
X
Operating
System