Специалист технической поддержки( Employcity )

Описание

EX P ER IE N CEED UCA TIO N HAR D S K IL LSLA N GU AG E SK IL LS E ffe ctiv e c o m mun ic a tio n
P ro b le m -s o lv in g
A tte n tio n t o d eta il
T im e m an ag em en t
Te am work
A dap ta b il it y a n d f le xib il it y
L e ad ers h ip
C on tin uou s l e arn in g
L E V AN
ke ep c o m pute r s y ste m s r u n nin g s m ooth ly a n d
en su re u se rs g et t h e m axim um b en efit f r o m
th em . in sta ll a n d c o n fig u re c o m pute r h ard w are
o p era tin g s y ste m s a n d a p plic a tio n s. m on it o r
an d m ain ta in c o m pute r s y ste m s a n d n etw ork s.
tro u b le sh oot s y ste m a n d n etw ork p ro b le m s,
d ia g n osin g a n d s o lv in g h ard w are o r s o ft w are
fa u lt s . r e p la ce p art s a s r e q uir e d . p ro vid e s u p port ,
in clu d in g p ro ce d ura l d ocu m en ta tio n a n d
re le va n t r e p ort s . p rio rit is e a n d m an ag e m an y
op en c a se s a t o n e t im e. t e st a n d e va lu ate n ew
te ch nolo g y. c o n d uct e le ctric a l s a fe ty c h eck s o n
co m pute r e q uip m en t.
L e o m is t5 @ gm ail .c o m+9 95 5 6 8 0 8616 1S il k n et
Tro u b le sh oote r
20 20 - 2 0 21
G eo rg ia ,T b il is iI w as a n sw erin g c a lls , c h ats , a n d c re atin g t ic k e ts f o r
cu sto m ers a n d h elp in g p eo p le w it h T V , W iF i, V oIP is su es. I
u se d T e am Vie w er, A nyD esk , Z en d esk , t o c o n nect t o
n etw ork s a n d p in g t h em ; N slo oku p t o l o ok u p I P a d dre sse s;
g re p t o f in d M AC a d dre sse s; a rp t o f in d o u t w hat p ort s a re
o p en ; a n d c o n fig u rin g w if i m od em s a n d m ore
E n glis h B 1
G eo rg ia n N ativ e
R ussia n B 1
E xp erie n ce d N etw ork & I T S u p port S p ecia lis t Fre ela n ce r
20 18 -2 0 24
I'm a c o m pute r t e ch . I 'v e b een w ork in g o n c o m pute rs f o r 3
y e ars , a n d I k n ow h ow t o in sta ll Window s X P , 7 , 8 .1 , 1 0 a n d 1 1.
I c a n in sta ll a ll p ro g ra m s t h at a re n eed ed , in clu d in g
an tiv ir u s s o ft w are , d riv e rs a n d m ore . I a ls o k n ow h ow t o
c le an o u t v ir u se s f r o m a c o m pute r. M y s p ecia lt ie s in clu d e: *
I n sta llin g w if i m od em s ( in clu d in g o n es t h at w ork w it h
A pple d evic e s) * R ep la cin g b ad h ard w are ( s u ch a s R AM o r
h ard d riv e s) * U pd atin g o p era tin g s y ste m s a n d m ore
P ub lic S ch ool 1 5 9 - 2 0 04-2 0 16 N etw ork t ro u b le sh ootin g
H ard w are t ro u b le sh ootin g
So ft w are in sta lla tio n a n d c o n fig u ra tio n
C yb ers e cu rit y a n d d ata p ro te ctio n ( B asic )
H tm l,C ss-C urre n tly L e arn in g
IT S te p A ca d em y-N etw ork & C yb er s e cu rit y 2 0 20 -2 0 21
C HKH ARTIS H VIL I
Cis c o N etw ork in g A ca d em y-G et C on necte d +C ert if ic a te - 2 0 24C is c o N etw ork in g A ca d em y-In tro d uctio n t o C yb ers e cu rit y
+ C ert if ic a te -2 0 24
C is c o N etw ork in g A ca d em y-In tro d uctio n t o N etw ork s+ C ert if ic a te lin ked in .c o m /in /le va n -c h kh art is h vil i-l in ked in .c o m /in /le va n -c h kh art is h vil i-l in ked in .c o m /in /le va n -c h kh art is h vil i-
6 313 b 92506 313 b 92506 313 b 9250
I T S u p portR usta r O nlin e
I h elp ed u se rs i n t h e o ffic e w it h p rin te rs , W i- F i, Window s u p d ate s,
a n d c o n nectio n p ro b le m s. I a ls o a sse m ble d a n d r e p la ce d
co m pute r p arts .
2 0 23 -2 0 24
At t h is p oin t, I a d dit io n ally s ta rt e d a C is c o d ata s c ie n ce c o u rs e .