Lead Management Specialist
Город:
Тбилиси
Занятость:
Полная занятость
Компания "Investment Fund Jara"
About Us
Jara Accounting, established in 2019, is a leading accounting and business support agency in Tbilisi, Georgia. As a subsidiary of the Jara investment fund, we provide high-quality accounting and legal services to both fund projects and external clients. With 6 years of experience in the Georgian market, we pride ourselves on our comprehensive business support, multilingual capabilities, and commitment to client satisfaction.
Job Description
We are seeking a proactive and customer-oriented Lead Management Specialist to join our team. The ideal candidate will be responsible for managing and converting incoming leads generated by our website into satisfied clients.
Key Responsibilities:
- Promptly respond to and qualify incoming leads from our website
- Conduct initial consultations to understand potential clients' needs
- Educate prospects about our services and how they can benefit their business
- Follow up with leads through various communication channels (email, phone, messaging apps)
- Coordinate with our accounting and legal teams to provide accurate information to prospects
- Use our CRM system to track lead status and maintain detailed records
- Identify opportunities for upselling and cross-selling our services
- Provide regular reports on lead conversion rates and other relevant metrics
- Collaborate with the marketing team to improve lead quality and website conversion
Requirements:
- Experience in lead management, inside sales, or customer service roles
- Strong understanding of accounting, tax, and business registration services in Georgia
- Excellent communication skills with the ability to explain complex services simply
- Fluency in Georgian, English, and Russian
- Patient and persistent approach to lead nurturing
- Ability to work independently and manage time effectively
- Proficiency in CRM systems and basic data analysis
- Bachelor's degree in Business, Marketing, or related field (preferred)
We Offer:
- Competitive salary with performance-based incentives
- Professional development opportunities
- Work in a dynamic, multilingual environment
- Chance to contribute to the growth of a leading accounting firm in Georgia
How to Apply
If you are passionate about converting leads into satisfied clients and eager to contribute to our company's growth, please apply on headhunter.ge.
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