Sales Business Analyst
Город:
Тбилиси
Занятость:
Полная занятость
Компания "ASD Technologies"
NovaKid is a rapidly growing online English school dedicated to providing top-tier education for children aged 4-12 worldwide. With a mission to create the best online education platform for young learners, NovaKid currently serves over 80,000 students across more than 40 countries, all supported by a team of 2,500 dedicated teachers.
You will…
Quality Control Standards and Processes:
- Develop and implement quality control standards and processes for voice robots in over 10 languages.
- Lead and manage the testing and validation of voice robots experiments
- Ensure compliance with legal, ethical, and safety standards in all operations.
Performance Monitoring and Reporting:
- Report weekly on the performance of voice robots, providing actionable insights and recommendations for improvement.
- Provide daily overviews of key sales metrics (not limited to robots) with actionable conclusions.
- Conduct ad hoc deep dive analyses of abnormalities in sales metrics.
Collaboration and Integration:
- Collaborate with cross-functional teams, including sales and IT, to ensure integration and alignment of quality standards.
- Stay updated with the latest trends and best practices in sales automation and quality control.
Optimization and Growth:
- Identify growth and optimization opportunities based on collected data.
- Develop and test attribution models using proprietary and third-party tools.
- Improve the accuracy and outcomes of budget distribution strategies.
- Create automated rules and alerts to ensure safe marketing operations.
You have…
- Experience with A/B testing and conversion rate optimization.
- Familiarity with machine learning and artificial intelligence applications in voice recognition.
- Knowledge of SQL and other database management tools.
- Experience in developing and implementing quality assurance processes.
- Fluency in multiple languages is a plus.
We offer…
- Remote work from the comfort of your home or coworking;
- International Young Team;
- Unlimited holidays
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