Supplier Relations Representative

Компания "GiftBasketsOverseas"

Job Description:

GiftBasketsOverseas.com specializes in gift delivery worldwide. The company works 24/7 to provide the first-class service of sending emotions over the oceans.

Our Customer Order Processing team is hiring a temporary workforce for a full-time position of Supplier Relations representative during the festive season 2025-2026. The contract is meant to start with a week after signing; it includes paid training and ends in February 2026.

Best fitted candidates could be regarded for a permanent position.

Joining our team will allow you to provide creative solutions for efficient order processing, contribute to the company’s corporate success and have wide opportunities for self-development.

Working as a part of our Customer Order Processing team implies direct cooperation with suppliers to ensure timely and accurate deliveries to 200+ countries, overseeing and managing the company's overall supply chain, developing and maintaining good relationships with vendors and performing other associated tasks.

The multi-national team staff works in an employee-friendly and motivating environment. English is used as the main language for communication with suppliers and within the team.

Job Responsibilities:

-Ensure the timely routine processing of customer orders;

- Coordinate timely deliveries while maintaining delivery expectations and schedules;

- Manage order delivery status and scheduling updates;

- Interact with vendors to ensure adequate communication regarding goal setting, performance, workflow guidelines, and other vendor-related responsibilities;

- Develop and maintain positive vendor relations to ensure superior customer satisfaction;

-Source new vendors to perform required services;

-Resolve or escalate all disputes or unsatisfied service confirmations;

-Provide creative solutions to meet clients’ needs and maximize value;

-Contribute to special projects and continuous improvement initiatives;

-Collaborate with all company departments;

-Foster a positive team environment;

- Ensure the confidentiality of internal and external data.

Job Requirements:

-Excellent organization, planning, and multi-tasking skills;

-Strong verbal and written communication skills;

- Fluent in English and Russian (speaking other languages will be a plus);

- Ability to work under pressure;

- Problem-solving skills & patience;

- Attention to details;

- Ability to work with large amounts of information;

- Team player attitude;

- Schedule flexibility: overtime and weekend shifts take place during the busiest times of the season;

- Proficient in using PC and ability to use your PC/laptop in work with a stable Internet connection;

- Negotiation skills are highly appreciated.

Job Conditions:

- Remote work;

- Full-time position;

- Overtime paid at a higher rate;

- Wide range of social benefits and various team-building activities;

- Friendly and committed colleagues;

- Competitive salary and excellent benefits, your financial rewards will correlate to your performance;

- Perspective of being considered for a permanent position.

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